Shipping Policy

At Jupitera, we’re committed to delivering your order quickly, securely, and with care. Once your order is placed, please allow 1–3 business days for processing. After your item has been shipped, delivery times typically range between 5 to 10 business days, depending on your location and local courier services.

We work with reliable shipping partners to ensure your items arrive safely and in good condition. Once your package is on its way, you’ll receive a tracking number so you can follow your order until it reaches your doorstep. Please note that estimated delivery times may be affected by external factors such as holidays, customs delays, or unexpected carrier issues.

It’s important to double-check your shipping address during checkout, as we are not responsible for orders that are delayed or lost due to incorrect or incomplete address details. Shipping fees (if applicable) are calculated at checkout and are based on your location and order weight.

At Jupitera, customer satisfaction is at the core of what we do. If you experience any shipping-related issues, we encourage you to reach out through our website’s contact form so we can help resolve them promptly.